To whom it may concern,
Escalated Customer Concerns Office, Scotiabank
I was directed to this email address by a person at the McBride branch of Scotiabank.
My wife and I have been customers there for nearly 50 years. We were extremely disappointed to hear of the branch closure, which will make in-person banking at your bank nearly impossible for us, as we travel to Prince George only a few times per year.
I would suggest that you consider facilitating a new bank opening in McBride. As you are probably aware, Integris Credit Union is considering opening a branch here. It would benefit ourselves and the entire community if that happens. You could assist by offering to sell your branch building there to them if they were to open a branch.
While this might not be helpful to your bank for strict competition purposes, your cooperation in this regard would repair much of the ill will that has developed in the community towards Scotiabank from the planned closure.
Sincerely,
Roy Howard
Dunster, B.C.
